Terms and Conditions

Legal Terms & Conditions
If your order is being shipped outside the U.S., please refer to the International Terms & Conditions below.

Handpiece Headquarters and Customer agree that the terms and conditions hereinafter set forth shall govern the relationship between Handpiece Headquarters and the Customer. Customer acknowledges and accepts all such terms and conditions by placing an order for goods with Handpiece Headquarters, and upon Customer's receipt of Handpiece Headquarters' invoice enclosed with items delivered to Customer, or upon Customer's receipt of Handpiece Headquarters' credit memorandum or statement, whichever occurs first. PRICE POLICY Prices are subject to change periodically without notice based on product availability and market conditions.

PAYMENT TERMS
For your convenience, we provide several payment alternatives. We accept payment via wire transfer, credit card (Visa, MasterCard, American Express, Discover Card, and Diner’s Club), PayPal, and money order. Orders are processed upon receipt of payment. All sales are subject to our normal terms and conditions.
All sales are subject to credit approval.
Open Accounts Receivable: All unpaid accounts receivable past due are subject to a 1.5% finance charge.
Discount and Rebate Disclosure You may have earned a discount or rebate (“discount”) or a right to a discount on purchased items or services. The amount of any such discount will be separately identified either on the respective purchase invoice or statement or on a separate invoice or statement. Offer valid on our full array of products. Upon any request by Medicare, Medicaid, Tricare or other payer, you must report the value of any benefit received from a discount program (e.g., points redemptions, gifts or other special awards).

DELIVERY TERMS
All Shipments
If your order is being shipped outside the U.S., please refer to the International Terms & Conditions below. Unless otherwise agreed, freight terms are FOB Shipper’s Dock ("Ex Works" outside North America). Title passes at the time the shipment is loaded at the shipper’s dock.
Continental U.S.
All orders will be subject to a fuel/handling charge. This charge includes freight, except for additional carrier charges related to special delivery services and hazardous material shipments. Special orders are subject to additional freight charges.
Alaska, Hawaii & Pacific Protectorates
Standard shipping methods provide direct, reduced cost, expedited air delivery service to all accounts in Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface transport, or postal services, for reliable delivery. No additional surcharges apply, except when special services are requested. Low-level hazardous items (dangerous goods in accepted quantities and Consumer Commodity ID 8000) are now available via UPS 2nd day air.
Guam, Puerto Rico, U.S. Trust Territories & Virgin Islands
All orders will be subject to a handling charge. This charge includes freight through the United States Postal Service (USPS). Special delivery orders and hazardous material shipments can be shipped via United Parcel Services (UPS) for an additional charge.
Outside U.S.
If your order is being shipped outside the U.S., please refer to the International Terms & Conditions below

RETURNS
WE CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR AUTHORIZATION. To arrange for a return, simply call or email our Customer Service department. The following conditions must be complied with:
  • A return authorization number must be included with all returned merchandise.
  • All products must be returned in their original package in a clean and sellable condition.
  • All returns must be accompanied by a copy of the invoice and a description of the problem. Please list the product(s) returned and detail the reason for the return on the reverse side of the invoice. Ship the product(s) properly boxed.
  • Returned product(s) must have been purchased within the previous thirty (30) days. Returns are subject to a 20% restocking fee.
  • Shortages or errors in shipments must be reported within seven (7) days of invoice date to receive credit (if applicable).
  • Shipping charges will apply on all returns.
Exceptions
The following items are not returnable:
  • All CLEARANCE item purchases are final and returns will not be accepted for any reason.
  • Opened or used product or equipment may not be returned for credit.
  • Custom-ordered product or equipment. Before opening equipment, we suggest that you check the shipping container and packing list to ensure that you are getting exactly what you ordered. Defective equipment will be covered under the Handpiece Headquarters warranty.
INTERNATIONAL ORDERS
We proudly serve healthcare industry professionals throughout the world. To place orders or for inquiries on export terms and conditions please contact Handpiece Headquarters.
Email: Sales@HandpieceHeadquarters.com
Fax: +1 714 579 0186
Tel: +1 714 579 0175

International Terms & Conditions
Electrical equipment shown is designed for U.S. voltage (110 volt). Please contact Handpiece Headquarters and we will be glad to provide more information. PRICE POLICY Prices listed are in US Dollars (USD), EXW Placentia, CA. Prices may change without prior notice.
PAYMENT TERMS
We request payment in U.S. dollars by any of the following means:
  • Use your American Express, Visa, MasterCard, or Discover Card.
  • Instruct your local bank to wire the funds to:
    Mellon Bank
    PO Box 329
    Pittsburgh, PA 15230-0329
    ABA Routing Number: 043000261
    Account Number: 006-3600
    REQUIRED: Include Name and Account # or your quotation #.
  • Order a bank check drawn on a U.S. bank and mail it with your order.
  • You can use an Irrevocable Sight Letter of Credit, confirmed and payable by a prime U.S. bank. Bank and processing charges for the Letter of Credit will be added to the order. Please contact Handpiece Headquarters for detailed terms BEFORE issuance of the letter of credit.
DELIVERY TERMS All Shipments: Unless otherwise agreed, freight terms are FOB Shippers Dock ("Ex Works" outside North America). Title passes at the time the shipment is loaded at the shippers dock.
Shipping
We offer our customers discounted rates for using UPS Worldwide Express. Should you prefer to ship via US Postal Service or another courier, please make that request at the time of your order and we will inform you of the availability of that service.
Returns Procedures
The customer is required to notify Handpiece Headquarters of the part number, description, quantity, and return reason of all product being prepared for return. Upon receipt of this information, Handpiece Headquarters will prepare and provide an “American Goods Returned” form (when required) that must be included with the returned items. Shipping costs for returned product are the responsibility of the customer.
For warranty returns we require that you include your invoice to the customer, the original invoice from us, and the defective/damaged product for inspection. If this procedure is not followed, the date of our invoice to you is used as the start date for the warranty. For all other returns, product must be in new, unused condition or in an unopened package and may be subject to a 20% restocking fee.

Legal Terms and Conditions
SCOPE
These Legal Terms and Conditions apply to the entire Handpiece Headquarters Website and all portions of the site contained therein (excluding links to other Websites as provided below). These Legal Terms and Conditions shall apply to any future portions of the Handpiece Headquarters Website (excluding links to other Websites as provided below) unless otherwise stated.

USE OF THIS WEBSITE
Use of this Website and access to the material it contains is subject to the following Legal Terms and Conditions as well as to applicable laws. Your access to and browsing of this Website constitutes your full acceptance of these Legal Terms and Conditions. We reserve the right, at our sole discretion, to update or revise these Legal Terms and Conditions. Please check the Legal Terms and Conditions periodically for changes. Your continued use of this site following the posting of any changes to the Legal Terms and Conditions constitutes acceptance of those changes.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Website, you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair any Handpiece Headquarters server, or the network(s) connected to any Handpiece Headquarters server, or interfere with any other party's use and enjoyment of the Website. You may not attempt to gain unauthorized access to any computer systems or networks connected to any Handpiece Headquarters server or other systems, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website. Handpiece Headquarters makes no representation that the Website is appropriate or available for use in locations outside the United States, and accessing the Website from territories where such content is illegal is prohibited. Those who choose to access this Website from locations outside the United States do so at their own initiative and are responsible for compliance with all applicable laws.

SECURITY
You are responsible for maintaining the confidentiality of your logon information, and are fully responsible for all activities that occur under your password or user name. You agree (a) to immediately notify Handpiece Headquarters of any unauthorized use of your password or user name or any other breach of security, and (b) to ensure that you exit from your account at the end of each session.

LINKS TO OTHER WEBSITES
This Website may contain links to other Websites not owned or managed by Handpiece Headquarters or its affiliates. Handpiece Headquarters provides such links solely for the convenience of our visitors. Handpiece Headquarters is not responsible for the accuracy, legal or regulatory compliance, decency, or any other aspect of the content of such sites, and such sites are not investigated, monitored, or checked for accuracy or completeness by Handpiece Headquarters. The inclusion of links to such sites does not imply approval or endorsement of the site by Handpiece Headquarters or any association with its operators. We urge you to read the terms of use policies on linked Websites before utilizing their products or services as Handpiece Headquarters is not responsible for these areas.

PROPRIETARY RIGHTS
Copyrights Handpiece Headquarters is the owner or licensee of all copyrights in and to the content on this Website, including without limitation, (i) all materials, documentation, text, data, graphics, graphs, charts, buttons, photographs, videos, typefaces, music, sounds, HTML code, and interfaces contained on this Website; and (ii) the design, selection and arrangement of this Website. All rights reserved.
Unless otherwise specified, you are granted a personal, non-exclusive, non-transferable, limited right to access, use, and display this Website and the materials provided hereon for the purpose of obtaining and reviewing your account information. Specifically, you are granted permission to view or download a single copy of the material on the Website solely to access our services, place orders, and review your account information. When content is downloaded to your computer, you do not obtain any ownership interest in such content, any modifications of the content, or any use of the content for any other purpose than that expressly permitted herein. Ownership of all such content shall at all times remain with Handpiece Headquarters or its licensors. Handpiece Headquarters and its licensors reserve all rights not expressly granted to you. Use of the copyrightable material on this Website for any purpose not expressly authorized herein without the prior written permission of Handpiece Headquarters or its licensors is forbidden.
Trademarks All trademarks, service marks, trade names, logos, and other designations (collectively the "Marks") are the sole property of Handpiece Headquarters or other third parties that have granted Handpiece Headquarters the right and license to use such Marks. Nothing contained on this Website should be construed as granting any license or right to use any such Marks without the written permission of Handpiece Headquarters or such third party that may own the Marks displayed.
Your Information We reserve the right, and you authorize us, to use and freely assign all information regarding the use of this Website by you and all information provided by you in any manner consistent with our Privacy Statement. Click here to read our Privacy Statement, which is incorporated into these Legal Terms and Conditions by reference.

TYPOGRAPHICAL OR OTHER ERRORS
While Handpiece Headquarters takes reasonable care and skill to provide information which is accurate and up to date when first included on the Website, typographical and other errors may nevertheless occur. Handpiece Headquarters does not undertake to update or correct such information and reserves the right to modify, delete and rearrange any or all of the contents of this Website at any time without notice to you. While Handpiece Headquarters makes reasonable efforts to prevent unauthorized tampering with the Website, Handpiece Headquarters does not guarantee that its efforts will always be successful. Therefore, as set below, Handpiece Headquarters does not warranty that the Website materials will be error-free, and disclaims any liability for such errors.

DISCLAIMER OF WARRANTIES
HANDPIECE HEADQUARTERS MAKES NO REPRESENTATION AS TO THE ACCURACY, TIMELINESS, OR COMPLETENESS OF THE WEB SITE MATERIALS OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEB SITE. HENRY SCHEIN PERIODICALLY AMENDS, CHANGES, ADDS, DELETES, UPDATES OR ALTERS THE INFORMATION, INCLUDING, WITHOUT LIMITATION, THE LEGAL TERMS AND CONDITIONS, AT THE WEB SITE WITHOUT NOTICE. FURTHER, HANDPIECE HEADQUARTERS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEB SITE OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEB SITE. HANDPIECE HEADQUARTERS SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE INFORMATION ON THE WEB SITE. YOU ARE RESPONSIBLE FOR VERIFYING ALL INFORMATION LOCATED ON THIS SITE.
ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE "CONTENT") ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
Handpiece Headquarters makes no representation that the Website or its contents are appropriate for use in every country of the world. Your use of this Website is at your own risk and you are responsible for compliance with applicable local laws, keeping in mind that access to the Website may not be legal by certain persons or in certain jurisdictions.
Some states or nations may not allow the disclaimer of certain warranties, so the above limitations may not apply to you in all cases.

LIMITATION OF LIABILITY
Use of the Handpiece Headquarters Website or any software application installed by you in connection with the use of this Website, is at your sole risk. While Handpiece Headquarters makes reasonable efforts to ensure the safety and functionality of our Website and any software applications associated with its Website, these efforts may fail and errors may occur. IN NO EVENT SHALL HANDPIECE HEADQUARTERS OR ANY OTHER PARTY INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THE CONTENT OF THIS SITE OR ANY SOFTWARE APPLICATION ASSOCIATED WITH THIS WEB SITE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, COMPUTER VIRUS OR SYSTEM FAILURE, OR LOSS OF DATA OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS WEB SITE (OR THE CONTENT PROVIDED AT THIS WEB SITE ON ANY WEB SITE RELATED TO ANY THIRD PARTY), OR ANY SOFTWARE APPLICATION INSTALLED IN CONNECTION WITH THE USE OF THIS WEB SITE OR USERS' INABILITY TO USE THE CONTENT CONTAINED IN THIS WEB SITE (OR ANY OTHER WEB SITE), ON ANY THEORY OF LIABILITY. HANDPIECE HEADQUARTERS WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED BY OR ARISING FROM YOUR RELIANCE ON THE CONTENT OF THIS SITE. THESE WAIVERS APPLY EVEN IF HANDPIECE HEADQUARTERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HANDPIECE HEADQUARTERS'S LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT, IF ANY, PAID BY YOU TO HANDPIECE HEADQUARTERS FOR ACCESSING THIS WEB SITE OR INSTALLING ANY SOFTWARE APPLICATION ASSOCIATED WITH THIS WEB SITE. OUR MAXIMUM LIABILITY TO YOU IF YOU PURCHASE GOODS FROM US WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR THE GOODS.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF ANY REMEDY PROVIDED UNDER THESE LEGAL TERMS AND CONDITIONS FAILS OF ITS ESSENTIAL PURPOSE. Some states do not allow the exclusion of liability for consequential damages, so the above limitations may not apply to you in all cases.

FORWARD LOOKING STATEMENTS
THE CONTENT TOGETHER WITH ANY DOCUMENTS ISSUED BY HANDPIECE HEADQUARTERS OR ANY OF ITS AFFILIATES, SERVICE PROVIDERS, OR BUSINESS PARTNERS AND AVAILABLE THROUGH HANDPIECE HEADQUARTER'S WEBSITES MAY CONTAIN FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF THE U.S. PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995. THOSE STATEMENTS MAY APPEAR IN A NUMBER OF PLACES IN THE SITE AND CAN BE IDENTIFIED BY THE USE OF FORWARD-LOOKING TERMINOLOGY SUCH AS "MAY," "COULD," "EXPECT," "ANTICIPATE," "INTEND," "BELIEVE," "PLAN," "ESTIMATE," "FORECAST," "PROJECT," OR OTHER COMPARABLE TERMS OR THE NEGATIVE THEREOF. THE COMPANY PROVIDES THE FOLLOWING CAUTIONARY REMARKS REGARDING IMPORTANT FACTORS WHICH, AMONG OTHERS, COULD CAUSE FUTURE RESULTS TO DIFFER MATERIALLY FROM THE FORWARD-LOOKING STATEMENTS, EXPECTATIONS AND ASSUMPTIONS EXPRESSED OR IMPLIED HEREIN. THE FORWARD-LOOKING STATEMENTS INCLUDED HEREIN ARE BASED ON THEN-CURRENT EXPECTATIONS OF MANAGEMENT. ALL FORWARD-LOOKING STATEMENTS MADE BY US ARE SUBJECT TO RISKS AND UNCERTAINTIES AND ARE NOT GUARANTIES OF FUTURE PERFORMANCE. FORWARD-LOOKING STATEMENTS INVOLVE KNOWN AND UNKNOWN FACTORS, RISKS AND UNCERTAINTIES THAT MAY CAUSE OUR ACTUAL RESULTS, PERFORMANCE AND ACHIEVEMENTS, OR INDUSTRY RESULTS, TO BE MATERIALLY DIFFERENT FROM ANY FUTURE RESULTS, PERFORMANCE, OR ACHIEVEMENTS EXPRESSED OR IMPLIED BY SUCH FORWARD-LOOKING STATEMENTS. THOSE FACTORS, RISKS AND UNCERTAINTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FACTORS DESCRIBED UNDER "RISK FACTORS" DISCUSSED IN OUR PERIODIC FILINGS MADE WITH THE SECURITIES AND EXCHANGE COMMISSION. THE COMPANY CAUTIONS THAT THESE FACTORS MAY NOT BE EXHAUSTIVE AND THAT MANY OF THESE FACTORS ARE BEYOND THE COMPANY'S ABILITY TO CONTROL OR PREDICT. ACCORDINGLY, FORWARD-LOOKING STATEMENTS SHOULD NOT BE RELIED UPON AS A PREDICTION OF ACTUAL RESULTS. THE COMPANY UNDERTAKES NO DUTY AND HAS NO OBLIGATION TO UPDATE FORWARD-LOOKING STATEMENTS.

INDEMNIFICATION BY USER
You agree to defend, indemnify, and hold harmless Handpiece Headquarters and its affiliates, parents, subsidiaries, and their respective employees, agents, contractors, officers, directors, successors and assigns from all liabilities, claims, damages and expenses, including without limitation attorneys' fees and costs, that arise from your use, misuse of this site or use of any software application associated with the use of this Website.

TERMINATION
Handpiece Headquarters shall have the right immediately to terminate this agreement with you and your use of the Website if it determines in its sole discretion that you have breached any of these Legal Terms and Conditions or otherwise been engaged in conduct which Handpiece Headquarters determines in its sole discretion to be unacceptable.

CHOICE OF LAW AND FORUM
These Legal Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New York, without regard to such state's rules regarding conflicts of laws. By accessing this Website, you agree that courts located in the Eastern and Southern Districts of New York or in the counties within those federal judicial districts shall have exclusive jurisdiction over all claims and actions arising out of or relating to these Legal Terms and Conditions and/or your use of this site, and you further agree and submit to the exercise of personal jurisdiction of such courts and consent to extra-territorial service of process for the purpose of litigating any such claim or action.

RECORDS
A printed version of these Legal Terms and Conditions and of any notice given in electronic form will be admissible in judicial or administrative proceedings relating to these Legal Terms and Conditions to the same extent and subject to the same conditions as other business documents originally generated and maintained in printed form. For purposes of any dispute, Handpiece Headquarters's records shall be conclusive in all respects.

INTEGRATION AND SEVERABILITY
These Legal Terms and Conditions constitute the entire agreement between you and Handpiece Headquarters with respect to this Website and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you andHandpiece Headquarters with respect to this site. If any part of these Legal Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Last Updated: May 25, 2018